Duration of Fulfillment

* We offer both ready stock and preorder stock in Its Mine Official Club.

* Orders for ready stock will be shipped within 1-2 working days.

* Orders for preorder stock will be shipped within 14 working days.

Postage Charges

* West Malaysia RM8

* East Malaysia RM15

* Singapore RM30 

The postage charges apply regardless of the number of items ordered.

Backorder Policy

* Backordered Item will be shippedas soon as they arrive.

* For all backordered items, we cannot guarantee early or delayed delivery. No refunds will be provided once an order is placed.

Shipping Partners

* Our trusted shipping partners included Jnt Express, DHL Ecommerce, SF International.

Shipment Process

* Once the tracking number has been emailed, rhe parcel will be uder the responsibility of our third party shipping service provider. Any delay or lost parcels are beyond our control.